Policies
Exchange & Return Policy
- We want you to be completely satisfied with your purchase.
- If you find that your item does not fit or you would like to Exchange/Return it for any reason, we are happy to help with the process under the following conditions:
Eligibility for Exchange
- Exchange is only eligible on spot the courier is still at your door upon delivery.
Exchange Process
- Once you inform the courier of the need for an exchange, the item can be returned and exchanged on the spot.
Shipping Fees
- In the case of no need for the order, you will only be responsible for the shipping fee.
Condition of Items
- To be eligible for exchange, items must be unused, unworn, and in the same condition as when they were shipped.
Non-Exchangeable Items
- Some items, such as final sale products, custom orders, or items marked as non-exchangeable, may not be eligible for an exchange.
Refund
- Refund only for defected items and within 14 days from receiving order.
- The product should be in its new original state.
- The refund process takes up to 7 days.